I found that after 5 or 6 years my home movie dvd's would not play well at all. The cause was oxidation of the surface and I could only retrieve the digital info with aluminum oxide cleaning paste. I am updating my dvd's by copying in Toast and then recording onto The verbatim archival dvd's. My hope is that they will last many years until the next format comes along..
True customer service.
By Paul on 04/16/2012
I had a previously unknown conflict with a product that I'd initially ordered (a software issue only, there was nothing wrong with the product). SuperMediaStore took it back and, upon receiving the return, immediately credited my account. They also shipped my replacement order correctly and rapidly. This is customer service as it should (and, unfortunately in many cases) used to be. It's also a way to build both consumer loyalty and a growing base. Thanks.