Printed black bar from top to bottm of each page. Run around to getting it replaced
By Mark on 05/10/2012
Received in reasonable time frame. Just did not work correctly. Defective product. They sent FedEx return note (no label just a note) FedEx comes by for pick-up from me everyday, but couldn't pick-up package for supermediastore.com because of a long drawn out procedure. I had to drive 21 mile to a special copier fedex place wait in line for service and deal with additional copulations when they tried to print shipping label. It just isn't worth it! It's an okay product when you get one that works. Just to time consuming and costly to do a simple exchange. When I ask to talk with owner they said he doen't take calls. Most likely because he in another country or had too many product issues.
Product works great and the compatibility is just fine with my brother printer.
By James on 03/29/2012
Execellent customer service every time I have used your company