I'm usually happy with purchases from SuperMedia, but this was not a success:
I ordered the product (Black toner cartridge for a Samsung CLP-550 printer). It arrived in a timely fashion. I installed it. Printer gave a “INCOMPATIBLE TONER – BLACK” message.
I replaced the old (used up) cartridge and there was no such error. I was able to print with it. Printing with the old cartridge was faint, but at least it worked. Reinstalling the new cartridge just gave the same error message.
Customer service had some suggestions; we tried them but were unable to resolve the problem. I returned the Cartridge for credit.
I’m sorry. I really wanted that toner. Had I been able to use it, I’m pretty sure I’d have been pleased.