Got taken care of despite a couple road humps; Supermediastore did the right thing. In terms of the printer the speed compared to the older 810 is simply put amazing. Its 8 times faster than my old 810. The label quality looks exactly the same, Primeras new Ink monitoring is great, and has alot more features to change settings. Also individual tanks does make it a little more cost effective and being able to use Black instead of Color Only makes it better also My third Primera product, 810 Applicator, lx900