cartridge prints too light. not good for professional looking documents.
Quality
5.0
Price
5.0
Delivery
4.0
Overall
4.0
15% RESTOCK FEE (DANG)
By Sherry on 01/31/2012
FOR CARTRIDGES ORDERED FOR WRONG MACHINE, HAD TO OPEN 1 TO MAKE SURE IT WAS CORRECT, WAS NOT CORRECT, BUT SENT BACK ALL, NEVER USED AND SHIPPING TO SEND BACK AND 15% RESTOCK FEE
Quality
5.0
Price
5.0
Delivery
4.0
Overall
4.0
NOT HAPPY WITH RE-STOCK FEE
By Sherry on 01/31/2012
Ordered wrong cartridge for machine and now we are getting a 15% re-stock fee for NOT EVEN using them and having to pay to send them back, not happy about this particular event.
Quality
2.0
Price
4.0
Delivery
4.0
Overall
2.0
Not Suitable for Customer Communication
By Dick on 01/30/2012
A big disappointment. Faint printing and a 30% return fee!!
Quality
4.0
Price
5.0
Delivery
5.0
Overall
5.0
Pretty good!
By Lisa on 01/29/2012
I am mostly pleased with this product. It did give me a few issues in the beginning--I had to shake it for it to print properly and when printing PDFs of older documents, it's hard to get good distinction between the scanned page and the text even with manual adjustments through software and on printer settings (which my other HP toner did not have any issues with) but it's still pretty good.
Overall, I would say it is a great alternative to the overpriced HP toner/cartridges and I will keep on buying these.
Quality
4.0
Price
5.0
Delivery
4.0
Overall
4.0
GOOD PRICING
By Sherry on 01/24/2012
Great value for your money!
Quality
4.0
Price
4.0
Delivery
5.0
Overall
5.0
GREAT PRICES
By Sherry on 01/24/2012
Good pricing, however the customer service department needs to get back with your quicker on e-mails and or phone calls regarding RMA's, but other than that great!
Quality
5.0
Price
5.0
Delivery
5.0
Overall
5.0
VERY GOOD DEALS!
By Sherry on 01/24/2012
GREAT PRICES AND AWESOME TO BUY 2 PRODUCTS AND GET A 3RD ONE FREE!
Quality
4.0
Price
5.0
Delivery
4.0
Overall
4.0
GREAT PRICES!
By Sherry on 01/24/2012
IT IS AWESOME TO BE ABLE TO BUY 2 CARTRIDGES AND GET THE THIRD ONE FREE!
Quality
2.0
Price
5.0
Delivery
5.0
Overall
5.0
HIT OR MISS - GOT SEVERAL CARTIDGES - FIRST ONE CAUSED REPEATED PAPER JAMS!!
By RICHARD on 12/20/2011
WHILE THE PRODUCT IS FINE - USUALLY - WE GOT A BAD CARTRIDGE THAT CAUSED REPEATED PAPER JAMS. DEFINITELY WAS THE CARTRIDGE - NO PROBLEMS AS SOON AS WE REPLACED IT WITH ANOTHER ONE.