in reference to my earlier review for he Adata 8Gb flash drive
By Bernard F on 06/16/2011
Super Media Store continues to keep making me madder and madder. I submitted a review a few days ago for the Adata 8Gb flash drive that I purchased from them for $15.99. (See the review and come back to read this update.) Today is 6/16, ten days after I ordered the drive. They finally called me back to fix the registration with Adata, days after I sent an e-mail and a phone call which they would not answer. The excuse was that it was not their web site so they did not complete the registration properly. Well. the day after I submitted the first review, they went and changed the price of the drive again. Now, you can purchase it for $11.98 if you buy 2 of them. Eight days after I bought the drive from them on good faith that they were giving me a fair sale price, they drop the cost by $4.00, a 25% drop. When I confronted them with this they have no price matching policy so they will not credit me the $4 difference. Instead of getting the credit, which I feel they should have given me, I got an argument that they have done no wrong, but if I wanted to, I could return the item to them, at my expense, and that they would refund me the $15.99. It would cost me more to return it than I would get in the savings and why should I pay for their customer irritating practices, they are the one in the wrong here, not me. They got me so mad that I promised this review update, which they would not even allow me to update (thus why it is here) and they asked me to do the review in the first place. And by the way, you may never see this because after 2 or 3 days they sill have not posted my first review, so do they block reviews they do not like. (Sounds like communism to me). I got mad enough that I called my credit card company to see if I was entitled to the refund and sure enough I am and they are processing the dispute with them. Now they will not only pay back the $4.00, but they will pay a fine to the credit card company, not to mention that I may never order from them again, and neither should you. Any company that does business this way deserves to go under. There are honest ones out there that no one needs to buy from the shyster that they are.