Product was delivered on time.
When I opened the package I see a card in there stating, "Before you write a poor review, contact our Customer Service at [email protected]
". I waited a week and did not hear from you so I called the 800 number. I spoke with Glenn and he said that the email address listed was incorrect. I find this to be a gross, unforgivable error and the problem should have been corrected before I received my package. Even if just a Post-It was placed on top of the card with the correct information. No effort was shown to correct this error. Glenn was most helpful and provided me with a pre-paid shipping label to return my product.